NAHCON Opens Grievance Submission for 2025 Hajj Tour Operators, Deadline 3rd January

The National Hajj Commission of Nigeria (NAHCON) has reaffirmed its commitment to maintaining neutrality and fairness in the discharge of its responsibilities. In response to recent complaints regarding the selection of the 10 lead Private Tour Operators certified to oversee the 2025 Hajj operations under the private sector, the Commission has assured the public of its readiness to address any grievances in a transparent and impartial manner.

Below is the full press release from NAHCON:

Press Release

The National Hajj Commission of Nigeria (NAHCON) wishes to reassure the public that it will remain neutral in the discharge of its obligations to its stakeholders. In the light of recent complaints received after the announcement of the 10 lead Private Tour Operators certified to administer the 2025 Hajj operations under the private sector, the Commission wishes to inform the public that it is ready to formally entertain grievances against any of the lead companies.

This is in line with the Commission’s resolve to address any allegations against its decisions in a just and impartial manner.

To this end, NAHCON hereby invites individuals or groups with credible evidence justifying why any or all of the aforementioned companies are not qualified to be among the lead companies to come forward with their claims on or before Friday, 3rd January 2025. Such evidence will facilitate a review of the selection and thorough re-investigation that would enable the Commission to take appropriate action should the allegations be substantiated.

In view of the above, written submissions, accompanied by verifiable evidence supporting the claims, should be addressed to: “The Chairman, National Hajj Commission of Nigeria (NAHCON)”, and delivered on or before Friday, 3rd January 2025.

Please accept the Chairman’s assurance that all submissions will be treated with the confidentiality they deserve, and all investigations will be conducted in line with the Commission’s commitment to fairness.

NAHCON appeals for the cooperation and understanding of stakeholders and the public in achieving the aforementioned objective.

Signed:
Fatima Sanda Usara
Assistant Director, Information and Publication For Chairman/CEO, NAHCON

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